FAQs

General FAQ

Pest control services are professionally licensed and equipped with the knowledge, materials and experience required to deal with pest infestations. Not only are they able to solve your problem with the right equipment, chemicals and knowledge, they can also provide important information on how you can prevent future instances.

It is recommended that you have your home property inspected every 12 months,     times can change depending on whether it is a commercial space which may require     more frequent inspections.

Whilst our sprays and baits are incredibly safe and designed specifically for the family home environment, we still recommend vacating the property (including pets) for 60-90 minutes so the technician can complete the service and have time to let the spray dry.

We highly recommend you schedule a pest control service every 12 months as pest problems can grow without being noticed until its too late. However, you won’t have to remember to book in as we will contact you when you are due again!

If you have recently moved into a house, or you are starting to lose the war against cockroaches using aerosol sprays, give one of our technicians a call and at very least we will provide you with some helpful advice and provide a free quote.

Yes, as soon as the spray has dried you can vacuum all you like, just try avoid mopping for as long as reasonably possible.

In most general cases, all you’ll need to complete before your booking is a really good tidy up and moving as many kids toys, shoe racks and light furniture away from the walls. Our technicians carry a wide range of applicators to get behind heavy furniture.

In most general cases, all you’ll need to complete before your booking is a really good tidy up and moving as many kids toys, shoe racks and light furniture away from the walls. But always ask your technician as they may require further preparation depending on the pest issue.

Termites FAQ

No, we regularly see hardwood homes with termite damage, especially where water     leaks are present. Termites can eat through mortar, concrete, brick, bitumen and         even steel pipes. They have no issue getting through hardwood.

They don’t have to be! At CritterKill we offer a large range of treatments that cater to  homeowners of every budget.

In most cases, no. Usually, insurance companies exclude termite or vermin from their     policies.

In most general cases, no. only heavy flooding or other torrential weather will usually affect a certified treatment, if you experience this you can call our technicians anytime for some free advice.

If you are a termite, no. If you are a human or a pet, yes. Once the treatment has been completed and dried the chemical is extremely stable and not considered a health threat to your family whatsoever.

Domestic & Commercial Enquiries FAQ

Generally speaking, yes, but costs vary heavily depending on the individual case. If you contact one of our members, we can help find the right service for you and do our best to facilitate your budget requirements and needs.

For commercial spaces, it is very important to have regular inspections at least once every 6 months, as not only do pest infestation affect you, but it also affects all those occupying the space as well so it is essential that you keep the environment pest free.